Refund policy

Refund policy

  • We do not offer refunds or returns due to the intimate nature of our products.

  • If your order arrives damaged or defective, please contact us within 7 days with photos for resolution


Due to the intimate nature of the product line, returning a product is not possible. However, in the unlikely event you receive a defective product, you may exchange the defective product within 7 days of your invoice date to receive a duplicate replacement item. Sorry, no merchandise credit can be issued.

To inquire or exchange a defective item:

Send an email to prchrististroble@yahoo.com

and include the item name/description, issue with the product, invoice number and your complete contact info.