Refund policy
Refund policy
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We do not offer refunds or returns due to the intimate nature of our products.
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If your order arrives damaged or defective, please contact us within 7 days with photos for resolution
Due to the intimate nature of the product line, returning a product is not possible. However, in the unlikely event you receive a defective product, you may exchange the defective product within 7 days of your invoice date to receive a duplicate replacement item. Sorry, no merchandise credit can be issued.
To inquire or exchange a defective item:
Send an email to prchrististroble@yahoo.com
and include the item name/description, issue with the product, invoice number and your complete contact info.